Privacy Policy

Last updated: March 1, 2025

1. Introduction

SynkCorp (“Synk Corp”, “we”, “us”, or “our”) operates the website https://www.synkcorp.com and any associated applications, products, or services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. It applies across our web presence, mobile applications (where applicable), and any platform where we operate, and is designed to meet the requirements of major platforms including Meta (Facebook/Instagram), Apple App Store, and Google Play Store, as well as applicable privacy laws such as the GDPR, CCPA, and others.

By using our Services, you consent to the practices described in this policy. If you do not agree, please do not use our Services.

2. Data Controller

The data controller responsible for your personal data is:

  • SynkCorp
  • Email: info@synkcorp.com
  • Address: Kathmandu, Nepal
  • Website: https://www.synkcorp.com

3. Information We Collect

We may collect the following categories of information:

  • Identity and contact data: Name, email address, phone number, and similar contact details you provide when contacting us or using our Services.
  • Technical and usage data: IP address, device type, browser type, operating system, referring URLs, pages visited, and general usage data (e.g., through cookies and similar technologies).
  • Communications: Messages, inquiries, or feedback you send to us.
  • Marketing and preferences: If you opt in to communications, we may store your preferences and interaction history.

We do not collect sensitive categories of data (e.g., health, race, religion) unless you voluntarily provide it and we have a lawful basis.

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Services.
  • Respond to your inquiries and support requests.
  • Send administrative or service-related communications.
  • Send marketing communications where you have opted in.
  • Analyze usage and trends to improve user experience.
  • Comply with legal obligations and enforce our terms.
  • Protect against fraud, abuse, and security incidents.

5. Legal Basis for Processing (GDPR)

Where the GDPR applies, we process your personal data on the following bases:

  • Contract: To perform our contract with you or to take steps at your request before entering a contract.
  • Legitimate interests: To operate our business, improve our Services, and communicate with you, where not overridden by your rights.
  • Consent: Where you have given clear consent (e.g., for marketing or non-essential cookies).
  • Legal obligation: Where processing is required by law.

6. Sharing and Disclosure

We may share your information with:

  • Service providers: Vendors that help us run our website, host data, send emails, or analyze usage (e.g., hosting, analytics, email providers). They are contractually required to protect your data and use it only for the purposes we specify.
  • Legal and safety: When required by law, court order, or to protect our rights, safety, or property.
  • Business transfers: In connection with a merger, sale, or acquisition, subject to the same privacy commitments.

We do not sell your personal information. We do not share your data with third parties for their own marketing purposes without your consent.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, contact and inquiry data is retained for a reasonable period after your last interaction; technical and usage data may be retained in aggregated or anonymized form. You may request deletion of your personal data subject to applicable law.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Portability: Request a portable copy of your data in a structured, machine-readable format (where applicable).
  • Restriction and objection: Request restriction of processing or object to processing based on legitimate interests or for direct marketing.
  • Withdraw consent: Where we rely on consent, you may withdraw it at any time.
  • Lodge a complaint: You may lodge a complaint with a supervisory authority in your country.

To exercise these rights, contact us at info@synkcorp.com. We will respond within the timeframes required by applicable law (e.g., 30 days under CCPA, one month under GDPR where applicable).

9. California (CCPA/CPRA) Rights

If you are a California resident, you have the right to: know what personal information we collect and how it is used and shared; request deletion of your personal information; opt out of the “sale” or “sharing” of your personal information (we do not sell or share personal information for cross-context behavioral advertising); non-discrimination for exercising your rights. You may submit requests to info@synkcorp.com. We may verify your identity before fulfilling requests.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or the applicable age in your jurisdiction, e.g., 16 in some GDPR countries). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at info@synkcorp.com and we will delete it promptly.

11. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards (e.g., standard contractual clauses, adequacy decisions) where required by law when transferring data internationally.

12. Cookies and Similar Technologies

We and our partners may use cookies, pixels, and similar technologies to operate our Services, analyze usage, and deliver relevant content or ads where permitted. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.

13. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

14. Third-Party Links and Services

Our Services may contain links to third-party websites, apps, or services (e.g., social media). We are not responsible for their privacy practices. We encourage you to read their privacy policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. For material changes, we may provide additional notice (e.g., by email or a prominent notice on our Services). Your continued use of our Services after changes constitutes acceptance of the updated policy.

16. Contact Us

For any questions about this Privacy Policy, your personal data, or to exercise your rights, please contact us:

  • Email: info@synkcorp.com
  • Address: Kathmandu, Nepal
  • Website: https://www.synkcorp.com

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